FAQ's

🏍️ About the Bikes

What kind of bikes do you sell?
We specialise in high-performance dirt-style electric bikes from top-tier brands like Surron, Talaria, EBMX, Electro & Co, and more. Perfect for off-road thrills, track days, and urban exploration.

Are your bikes road legal in the UK?
Some bikes may be for off-road use only unless specifically registered or modified to meet UK road-legal requirements. Always check local laws or reach out to us for guidance.

Do the bikes come assembled?
Most bikes arrive partially assembled and may require basic setup. Full assembly instructions are included, and we're happy to guide you through the process or recommend a local tech.


🚚 Shipping & Delivery

Where do you ship?
We currently ship across the United Kingdom. For international shipping requests, please contact us at info@revolvemoto.co.uk.

How long does delivery take?
For bikes: 3–7 working days.
For parts & accessories: 2–5 working days.
We aim to dispatch all orders within 1–2 business days.

Is shipping free?
We offer free shipping on all orders over Β£100. Standard shipping rates apply for smaller orders and will be calculated at checkout.


πŸ”§ Parts, Upgrades & Customisation

Can I upgrade my bike with parts from your store?
Absolutely. We offer performance parts, batteries, suspension kits, wheels, graphics, and more compatible with bikes from Surron, Talaria, and others.

Do you install upgrades or custom builds?
We currently don’t offer in-house installation, but we’re happy to help you choose parts and guide you through installation or connect you with trusted UK-based techs.


πŸ›’ Orders & Payments

What payment methods do you accept?
We accept all major UK debit and credit cards, Klarna, PayPal, and Apple Pay.

Can I cancel or change my order?
Please contact us as soon as possible. If your order hasn’t shipped, we’ll do our best to amend or cancel it.


πŸ” Returns & Warranty

Do you accept returns?
Yes. Unused items in original condition can be returned within 14 days of delivery. Please see our Returns Policy for full details.

Is there a warranty on bikes or parts?
Yes, most bikes and parts come with a manufacturer warranty. Warranty length and coverage vary by brand. Contact us for details on specific items.


πŸ“ž Support

Need help?
Email us anytime at info@revolvemoto.co.uk.
We aim to respond within 1 business day.